When there’s something wrong with the IP phones, we’re supposed to check the system and Local log to analyze the issue and figure it out. For example, the phone reboot abnormally, lose network connection frequently.

Applicable model: All the Flyingvoice phones

Download System log:

Type in the phone’s IP address in the address bar of the web browser, then enter the login username and password to log in( the default username and password are ‘admin’).

Go to Status > Syslog, you can see the system log here, click Save to save the log.

Go to Status > Exception Syslog, click Save to save the log.

Download Local log:

1. Log in to the phone’s management page.

Type in the phone’s IP address in the address bar of the web browser, then enter the login username and password to log in( the default username and password are ‘admin’).

2.Go to Adminstration>Management>Local Log, click save to export the Local Log. It will download a compressed file and contain more detailed phone log information.