FLYINGVOICE, VoIP & Networking Made Easy

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[ FAQ ]

How to Register

1. Login the webpage, and go to SIP Account page 2. Choose Line1/2/3/4/5, and enable the line 3. Enter the Proxy Server IP address, if the service provider provides the outbound server and backup outbound server, please enter the infomation 4. Enter the phone number, password, account and displa...
[ FAQ ]

Default settings of IP phones and how to make phones factory default?

1 What are the default settings of the IP phones? 1) WAN port connection type, default is DHCP, as shown in the following picture: 2) There are two user levels, one is user mode and the other is administration mod. The username and password for the user account are user by default, the username an...
[ FAQ ]

Why user can not access phones'web with LCD displaying 192.168.1.XXX?

User may meet the following situation: connect the phone's WAN port to the local area network in the office, and start the phone, phone gets an IP address like 192.168.1.XXX from the network, however, user can not access the phone using this IP and the same with ping in the command window of the PC....
[ FAQ ]

How to Upgrade a new firmware for VoIP ATAs?

1 Download the newest firmware from our website www.flyingvoice.com; 2 Login the webpage of your VoIP ATA, go to Administration-->Upgrade page; 3 Click to select the firmware you want to upgrade and click to begin upgrading; 4 The ATA will upgrade automatically and reboot itself; after the phone ...
[ FAQ ]

How to upgrade a new firmware for Wireless IADs?

1 Download the newest firmware from our website www.flyingvoice.com; 2 Login the webpage of your Wireless IAD, go to Administration-->Upgrade page; 3 Click to select the firmware you want to upgrade and click to begin upgrading; 4 The IAD will upgrade automatically and reboot itself; after the p...
[ FAQ ]

Default settings of VoIP ATAs and how to make ATAs factory default?

1 What are the default settings of the VoIP ATAs? 1) WAN port connection type， default is DHCP, as shown in the following picture: 2) The following picture shows the default of the LAN port. 3) There are two user level, one is user mode and the other is administration mod, username for user mode i...
[ FAQ ]

Quick Start for IP Phone Series

User may not know how to install, configure the IP phone the first time he/she gets it. The following describe briefly how to install and perform IP phone, go and have a look. (1) Check the package Usually, there is one IP phone unit, one handset and handset cord, one Ethernet cable and one unive...
[ FAQ ]

How to set up the BLF feature on the phone?

BLF Introduction BLF, or Busy Lamp Field show the status of other users' phones(busy,ringing, available) connected to your phone system. Required is that you have this user on one of your BLFs and that your phone has BLF in the first place. Most IP phones use multi color LEDs to indicate the statu...
[ FAQ ]

How to precede a number before the dial sequences?

Different companies define different dial rules on the PBX in their VOIP system, for example, company A defines that all the dial sequences should begin with 9, then the call will be sent out. User can choose to dial 9 before dial the phone number every time they make calls, or user can make the pho...
[ FAQ ]

How to Get the Packet?

Sometimes when using the IP phones or ATAs or routers, user may have some problems, such as, user can not make the SIP account register successfully, user can not get the device connect VPN, or user can not registration problems, or VPN connection problems, and usually to solve thest problems, we ma...

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